General e shop sale conditions

DELIVERY COSTS 
 
Order value* Delivery fee Destination
Up to Euro 100,00 Euro 7,00 Italy
From Euro 101,00 gratis Italy
Up to Euro 100,00 Euro 10,00 Europe
From Euro 101,00 gratis Europe
Up to Euro 200,00 Euro 25,00 U.S.A.
From Euro 201,00 gratis U.S.A.
Up to Euro 250,00 Euro 55,00 Rest of the World
From Euro 251,00 gratis Rest of the World
*net of discounts

METHOD OF PAYMENT

Credit Card: Visa, Mastercard, EuroCard, CartaSi

PAYPAL

Advance payment by bank transfer:
MONTE PASCHI DI SIENA
IBAN: IT 62 K 01030 60161 000061181488
SWIFT: PASCITM1623


CONDITIONS OF USE FOR THE WEBSITE AND PROTECTION OF INDUSTRIAL PROPERTY RIGHTS

OBLIGATORY GENERAL INFORMATION.
In accordance with article 7 of legislative decree 9 April 2003, n. 70, article 31 of legislative decree 26 March 2010, n. 59 and art. 2250 of the Italian Civil Code the obligatory general information is hereby provided.
The Site is the property of the company:
Grafiche Tassotti s.r.l.
Registered Office: via S.F. Lazzaro,103 - 36061 Bassano del Grappa (VI), Italy
Trading Office: via S.F. Lazzaro,103 - 36061 Bassano del Grappa (VI), Italy
Fiscal code,
Registration number in the Registrar of Companies of Vicenza and VAT Code: 01521790244
R.E.A. VI n. 168695
Entirely paid-up share capital, as per last financial statement: 262.000 euro
Tel. +39 0424 882882  fax +39 0424 566205
Email  info@tassotti.it
The above addresses, telephone and fax numbers as well as the email addresses are also provided as contact details through which to quickly get in touch and directly and efficiently communicate with the company, present a complaint or request information with regard to the use of the site.


USE OF THE CONTENTS. GUARANTEES AND RESPONSIBILITY

GRAFICHE TASSOTTI s.r.l. - Bassano del Grappa (Italy) maintains this site and is responsible for the content and information published on it. If this site contains links to other sites, it is understood that such third parties operate independently of Grafiche Tassotti and any offer of theirs is subject to the terms and conditions of those sites.

Grafiche Tassotti s.r.l. makes every effort to ensure the accuracy of the site content though, within the limits allowed by law, it does not provide any guarantee nor assume any responsibility for the information on the site being accurate and complete, the web pages being free of errors or access being interrupted.
Furthermore, to the extent allowed by the relative law, this clause absolves it of responsibility for all implicit or explicit guarantees, terms or conditions not specifically stated here. Grafiche Tassotti s.r.l. is not responsible to third parties in the case of damages or loss suffered due to errors or omissions resulting from negligence, chance or other causes not directly attributable to Grafiche Tassotti s.r.l.



It is forbidden to transfer information or material considered confidential or of a private nature to Grafiche Tassotti s.r.l. It is also forbidden to send or transmit from or to the site any kind of illegal, threatening, slanderous, defamatory, pornographic or disrespectful material or any other material that may give rise to any kind of civil or penal responsibility, as provided for by law.

PROTECTION OF INDUSTRIAL AND INTELLECTUAL PROPERTY RIGHTS
No trademark of Grafiche Tassotti s.r.l. or other company in the group reproduced here may be used as a link or for other uses including advertising without the written permission of Grafiche Tassotti s.r.l.
Access to the Grafiche Tassotti s.r.l. site does not in any way allow the right to use its trademarks, patents and copyrights.
For the purposes of the present paragraph, Grafiche Tassotti s.r.l. intends to make reference to all contents and technical-IT elements which make up the site, including but not limited to, the software used to run the site and the respective codes, the electronic databases, the texts, photographs, press reviews, animations, audio and video files, irrespective of the format used, the reproduction of brands, logos, commercial names of products and/or services, the technical solutions adopted, the graphics, the structure and every other part which has already been produced or has yet to be produced.

The protected industrial and intellectual property rights for the site stem from the rights that are granted and safeguarded by the prevailing national and international laws - relating to all Countries in the world and without any time limits – including, for example, but not limited to, every right deriving from patents (including the right to deposit the respective application), present or future copyrights, trademarks for products and/or services (whether these are registered or used in a de facto manner), brands, commercial names, companies, know-how, domain names, databases and all the respective applications.

LINKS TO OTHER SITES 


GRAFICHE TASSOTTI s.r.l. has no powers of control over and does not assume any responsibility for the material or advertising conceived or published by others on other sites connected to or from our site; furthermore, such links do not in any way signify the approval of Grafiche Tassotti s.r.l. of these sites, their products or services.




MODIFICATIONS, USEFUL, APPLICABLE LAW, JURISDICTION
GRAFICHE TASSOTTI s.r.l. reserves the right to modify, add or remove clauses pertaining to the conditions of use at any time and at its discretion.


The conditions of access to the site are governed by Italian law. Any dispute relating to use of the site will come under the jurisdiction of the Court of Vicenza (Italy).


For further information and assistance on the methods of making online purchases, please contact info@tassotti.it, telephone 0039 0424 882882 .


GENERAL CONDITIONS FOR SALES AND ORDERS

The present General Conditions govern the online sales made by GRAFICHE TASSOTTI s.r.l.


Grafiche Tassotti s.r.l.
via S.F. Lazzaro,103 - 36061 Bassano del Grappa (VI), Italy
Fiscal code,
Registration number in the Registrar of Companies of Vicenza and VAT Code: 01521790244
R.E.A. VI n. 168695
Entirely paid-up share capital, as per last financial statement: 262.000 euro
Tel. +39 0424 882882  fax +39 0424 566205  Email  info@tassotti.it

‘Online buying and selling contract’ is intended as a distance contract; that is, the legal shop offering moveable goods and/or services formalised between a supplier, Grafiche Tassotti s.r.l., and a customer in the context of a system of distance sale organised by the supplier who uses the distance communication technology denominated ‘Internet’. ‘Client’ is intended as the physical person who buys goods and services for a purpose not directly relating to their professional activity. The conditions of sale, which will remain in effect until they are altered by the supplier, are shown below. Any alterations to the conditions of sale will be effective from the time they are published on the GRAFICHE TASSOTTI s.r.l. website. 

It is necessary to be a legal adult and be accessible by telephone to make an order.

An order can be made by filling in your personal account.

When an order is sent this represents a proposal to buy products chosen on the basis of the current terms and conditions. GRAFICHE TASSOTTI s.r.l. will be free to accept such a proposal or not.
In any case we will advise of acceptance by the issue of an order confirmation that will be sent via email with effect from the time it is sent. If the order should not be accepted, we will contact you by email or telephone. 

The company is obliged to deliver the goods to the consumer without undue delay and at the latest within 30 days from the date of conclusion of the contract.
GRAFICHE TASSOTTI s.r.l. will do everything possible to supply the products indicated in the order confirmation unless prevented by act of God. In this case we will contact you to inform you and possibly to propose alternative products. If you should not wish to accept our alternative proposals, we will cancel your order for the goods that we are unable to supply.



RETAIL PRICES
All sale prices for the products displayed and indicated on the GRAFICHE TASSOTTI s.r.l. site are on offer to the public in accordance with Italian law 1336 c.c. and include 22% VAT, the percentage currently applicable in Italy.



COST OF DELIVERY

The cost of delivery is duly shown in the following pages, which we ask you to read before confirming your purchase; in the case of delivery abroad, you will be responsible for any supplementary costs relating to tariffs or taxes provided for by the laws in force in the country of destination.



PURCHASES AND PAYMENTS
The purchasing contract is completed by exact compilation and agreement to the purchase as demonstrated by the consent given online.

You can pay for the goods ordered using the methods of payment indicated online at the time of purchase.
GRAFICHE TASSOTTI s.r.l. is not responsible for any fraudulent or illicit use that may be made by others of credit cards, cheques or other means of payment at the time of payment for the goods purchased.



DELIVERY

GRAFICHE TASSOTTI s.r.l. will arrange to deliver the products selected and ordered by the methods described above, by means of trusted courier and/or shipper. If you are absent at the time of delivery, notice will be left and you will have to personally contact the courier or shipper as soon as possible to arrange the time and method of delivery. You will be responsible for any additional costs due to delayed delivery.

It is possible to buy the products shown in the electronic catalogue in the quantities available in the warehouse. If an order should exceed the quantity available in the warehouse, GRAFICHE TASSOTTI s.r.l. will advise the buyer as to whether or not that product will be available in future and the expected time of its supply.

GRAFICHE TASSOTTI s.r.l. does not assume any responsibility for disservice due to act of God, such as accident, explosion, fire, strike and/or lock-out, earthquake, flood or other similar event that could entirely or partly impede the order being fulfilled in the times agreed in the contract.
The purchaser agrees, once the online purchasing procedure has been completed, to print and retain these general conditions, which he will have read and accepted in order to fully satisfy the conditions established by the Consumer Code – legislative decree. n. 206/2005.
It is strictly forbidden to insert false and/or fictitious information in the registration procedure necessary to activate the process for fulfilling this contract and the relative further communication; personal details and email address must be the buyer’s own exclusive personal data and not be invented or those of third persons.

By filling in the relative space on this site you authorise GRAFICHE TASSOTTI s.r.l. to use your personal credit card or other card issued to replace this, and to debit your account in favour of GRAFICHE TASSOTTI s.r.l. with the total sum shown as the cost of the online purchase.

INFORMATION ON THE PROCESSING OF PERSONAL DATA
The personal data provided will be processed by Grafiche Tassotti s.r.l. Stamperia in Bassano di Giorgio Tassotti & figli, with registered office in Bassano del Grappa, as Data Controller pursuant to EU Regulation no. 2016/679 (hereinafter, "GDPR").
1. Purpose of data processing. The data you provide are those required by law and / or necessary to achieve the purposes of conclusion and execution of the contract, internal administrative and accounting purposes, and with prior consent for commercial and marketing purposes.
2. Methods of data processing and their conservation. In relation to the aforementioned purposes, personal data are processed using paper-based and IT tools, so as to guarantee the security and confidentiality of the data in compliance with current regulations. The data will be kept for the entire duration of the contractual relationship, for the fulfillment of the law (10 years) as well as for management needs and commercial and marketing purposes.
3. Obligation or optional nature of data provision. The provision of data is optional but any refusal to provide such data could result in the non-continuation of the contractual relationship.
4. Communication and knowledge of data. The personal data you provide may be disclosed to competent authorities for legal obligations or to individuals to fulfill contractual obligations, or consultants (both natural and legal persons) to whom Grafiche Tassotti should entrust tasks for the performance of certain activities related to the operation of the website. In particular, they may be communicated in Italy and abroad to our network of agents, factoring companies, credit institutions, debt collection companies, credit insurance companies, commercial information companies, professionals, subcontractors, companies operating in the transport and logistics sectors. The subjects indicated above, if necessary, will be appointed Data Processor. Your data may also be known by our employees, specifically authorized to process such data for the pursuit of the aforementioned purposes. Grafiche Tassotti S.r.l. adopts appropriate administrative, technical and physical protection to protect information.
5. Rights of the person concerned. At any time you can exercise the rights granted by the art. 15 GDPR, where applicable, and specifically the rights to: a) access to personal data (including the origin of personal data, purposes and methods of processing, logic applied in case of processing with electronic means, identification details of the owner, managers responsible or the categories of subjects to whom personal data may be communicated or who may become aware of it); b) obtain updating, rectification or cancellation of the same or limitation of processing; c) oppose the treatment; d) data portability; e) withdraw consent; f) propose a complaint to the supervisory authority (Garante Privacy).
6. Contact modes. Data controller: Grafiche Tassotti s.r.l. Stamperia in Bassano by Giorgio Tassotti & figli, based in Bassano del Grappa, via S.f. Lazzaro 103. To exercise the rights referred to in point 5, please contact Grafiche Tassotti s.r.l., either by ordinary mail or by e-mail at the address: privacy@tassotti.it

RIGHT OF CANCELLATION
If for any reason you are not satisfied with the purchase made, you have the right to cancel the agreed contract without any penalty and without specifying the reason, within 14 days of the date of receipt of the product. The withdrawal must be expressed according to the terms above mentioned, presenting any explicit statement of your decision to withdraw from the contract, by e-mail or fax, specifying all the details of the sale:  sender, invoice number, order number. Furthermore within the same term of 14 days you will have to return to the sender-supplier all the goods purchased, intact, packaged in their original packaging, without any lack. These could be sent to Grafiche Tassotti srl - Via San Lazzaro F., 103 - 36061 Bassano del Grappa (VI) Italy.
The cost of returning the goods and the means of delivery will be the responsibility of the buyer and will not be reimbursed by GRAFICHE TASSOTTI s.r.l. in the case of the goods being lost or damaged.
When the goods have been received, GRAFICHE TASSOTTI s.r.l. will issue a credit note for the entire sum paid out by you. Such credit note will then be reimbursed after 14 days if you decide not to purchase other goods. The refund will be made using the same method of payment used for the initial transaction.
The right to cancel the contract in the above terms may not be exercised if you purchased the goods for uses relating to your professional work or as a commercial retailer and with the issue of an invoice by the supplier. In this case your purchase is regarded as being sold according to ‘retailer’ methods separately and directly agreed with GRAFICHE TASSOTTI s.r.l..
The right to cancel is also excluded in the case of purchasing personalised or specially packaged goods or those that, by their nature, cannot be returned or risk deterioration or rapid alteration.

ODR - Online Dispute Resolution
If you've had a problem with something you've bought online, you can use this site Online Dispute Resolution to try to reach an out-of-court settlement. You can only use it if you live in the EU.

GUARANTEE FOR THE PRODUCTS
The consumer has the right to the legal conformity guarantee established by the Consumer Code (art. 128 and following of legislative decree n. 206/2005) for any non-conformities that occur within a period of two years from the delivery of the good. The consumer is required to report the non-conformities within two months of discovering them using the contact details provided herein. The non-conformities that are found within the first six months shall be considered to have existed at the time of the delivery.
In the event of defects of conformity, the consumer has the right to ask for the product that was purchased to be repaired or replaced free of charge, unless the specific remedy chosen by the consumer is objectively impossible to satisfy or is excessively onerous for Grafiche Tassotti, in accordance with art. 130, paragraph 4 of the Consumer Code; where applicable the consumer may request a reduction in price or terminate the contract.

MEANS OF ARCHIVING THE CONTRACT
In accordance with art. 12 of legislative decree n. 70/2003, GRAFICHE TASSOTTI srl hereby informs its customers that every order that is sent shall be archived in a digital format in a confidential and secure manner. Customers may at all times check and download their online orders and the sales conditions by accessing the area "My account".

HANDLING OF COMPLAINTS
Written correspondence and any complaints must be sent to the following address Grafiche Tassotti srl - Via San Lazzaro F., 103 - 36061 Bassano del Grappa (VI) Italy, or sent by fax to the number fax +39 0424 566205 or by email to the address info@tassotti.it

GOVERNING LAW AND JURISDICTION
The present General Conditions and the contracts are governed by Italian law. The Court of Vicenza will have exclusive jurisdiction, without prejudice to the different territorial jurisdiction established by the specific regulations of the Consumer Code in the event of disputes with consumers; in said cases the jurisdiction shall pass to the court of the town or city where the consumer in question is resident.